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Marketing management /

This is the 13th edition of 'Marketing Management' which preserves the strengths of previous editions while introducing new material and structure to further enhance learning.

Основен автор: Kotler, Philip.
Други автори: Keller, Kevin Lane, 1956-
Формат: Книга
Език: English
Публикувано: Upper Saddle River, N.J. : Pearson Prentice Hall, c2009.
Издание: 13th ed.
Предмети:
Онлайн достъп: Table of contents only
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Съдържание:
  • pt. 1. Understanding marketing management
  • Defining marketing for the 21st century
  • Developing marketing strategies and plans
  • pt. 2. Capturing marketing insights
  • Gathering information and scanning the environment
  • Conducting marketing research and forecasting demand
  • pt. 3. Connecting with customers
  • Creating customer value, satisfation, and loyalty
  • Analyzing consumer & business markets
  • Identifying market segments and targets
  • pt. 4. Building strong brands
  • Creating brand equity
  • Crafting the brand positioning
  • Dealing with competition
  • Shaping the market offerings
  • Setting product strategy
  • Designing and managing services
  • Developing pricing strategies and programs
  • pt. 6. Delivering value
  • Designing and managing integrated marketing
  • Managing retailing, wholesaling, and logistics
  • pt. 7. Communicating value
  • Designing and managing integrated marketing communications
  • Managing mass communications : advertising, sales promotions, events and experiences, and public relations
  • Managing, word of mouth, and personal selling
  • pt. 8. Creating successful long-term growth
  • Introducing new market offerings
  • Tapping into global markets
  • Managing a holistic marketing organization.