Корично изображение Електронна книга

Evaluating reference services : a practical guide /

To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in t...

Пълно описание

Основен автор: Whitlatch, Jo Bell.
Формат: Електронна книга
Език: English
Публикувано: Chicago : American library association, 2000.
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Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=149680
Подобни документи: Print version:: Evaluating reference services.