Communication skills : stepladders to success for the professional /
Essential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of differe...
| Основен автор: | Ellis, Richard, 1944- |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Bristol ; Chicago :
Intellect,
2009.
|
| Издание: | 2. ed. |
| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=272551 |
| Подобни документи: |
Print version::
Communication skills. |
Съдържание:
- Front Cover; Preliminary Pages; Contents; Acknowledgements; 1 Introduction to New Edition; 2 Skills Development; 3 Interpersonal Skills; 4 Before You Start Communicating: Your Audience; 5 Listening and Interviewing; 6 Being Interviewed; 7 That Favourite & ndash; The Telephone; 8 Assertiveness, Styles of Communication and Managing Conflict; 9 Negotiation; 10 Communication in Groups; 11 Communicating In and Out of the Chair; 12 Communicating on your Feet: Presenting Yourself to Others; 13 Communication via the Keyboard: The Ingredients of Effective Writing; 14 The Process of Writing.