APA цитиране

Welsh, K. (2008). Happy about customer service?: Creating a culture of customer service excellence. Cupertion, CA: HappyAbout.info.

Чикагска система за цитиране

Welsh, Ken. Happy About Customer Service?: Creating a Culture of Customer Service Excellence. Cupertion, CA: HappyAbout.info, 2008.

MLA формат за цитиране

Welsh, Ken. Happy About Customer Service?: Creating a Culture of Customer Service Excellence. Cupertion, CA: HappyAbout.info, 2008.

Внимание: Тези цитати може да не са 100% точни.