TouchPoints creating powerful leadership connections in the smallest of moments /
"A fresh, effective, and enduring way to lead starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked oppo...
Основен автор: | Conant, Douglas R., 1951- |
---|---|
Автор-организации: | ebrary, Inc. |
Други автори: | Norgaard, Mette. |
Формат: | Електронен |
Език: | English |
Публикувано: |
San Francisco, Calif. :
Jossey-Bass,
c2011.
|
Издание: | 1st ed. |
Серия: |
Warren Bennis signature series ;
169. |
Предмети: | |
Онлайн достъп: |
An electronic book accessible through the World Wide Web; click to view |
Съдържание:
- The power of touchpoints: the action is in the interaction
- The commitment to mastery: the choice is yours
- Use your head: the commitment to inquiry
- Use your heart: the commitment to reflection
- Use your hands: the commitment to practice
- Mastering the touch: how can I help?
- Recommended reading.