Competitive dominance : beyond strategic advantage and total quality management /
| Основен автор: | Tang, Victor. |
|---|---|
| Други автори: | Bauer, Roy A. |
| Формат: | Книга |
| Език: | English |
| Публикувано: |
New York :
Van Nostrand Reinhold,
c1995.
|
| Предмети: | |
| Подобни документи: |
Online version::
Competitive dominance. |
Съдържание:
- ch. 1.
- Theory of competitive dominance : integration of strategy and quality
- ch. 2.
- Paradigms in crisis : criticisms and contributions of strategy and quality
- Criticisms of strategy
- Criticisms of quality
- ch. 3.
- Strategy and competitive dominance
- ch. 4.
- Quality and competitive dominance
- ch. 5.
- The ten principles of competitive dominance
- 1.
- Strategic and visionary leadership
- 2.
- Continuous environmental scanning
- 3.
- Modeling trends and dynamics
- 4.
- Listening posts
- 5.
- Change and organizational transformation
- 6.
- Customer-centric culture
- 7.
- Unified-systemic links
- 8.
- Stakeholder integration
- 9.
- Organizational energetics
- 10.
- Opportunity growth
- ch. 6.
- Integrating competitive dominance into the Baldrige template
- Award examination criteria : item listing
- Leadership
- Information and analysis
- Strategic planning
- Human resource development and management
- Process management
- Business results
- Customer focus and satisfaction
- ch. 7.
- Tools for deployment of competitive dominance theory
- Strategic leadership diagnostics
- Scenario analysis
- The Analytic Hierarchy Process (AHP)
- ch. 8.
- Methodologies for deployment of competitive dominance theory
- Customer satisfaction
- Natural and investment markets
- Organizational energetics
- ch. 9.
- The dirty dozen : management malpractices to avoid
- Leapfrogging
- Magic wand
- Silver bullet
- Lopsided approach
- Impatience
- Cowardice
- Boil the ocean
- Buy-low, sell-high
- The 500-pound gorilla
- Rotating bald tires
- Rear-view mirror
- Full speed ahead and damned the torpedoes
- ch. 10.
- Summary and conclusions.