Working together organizational transactional analysis and business performance /
Основен автор: | Mountain, Anita. |
---|---|
Автор-организации: | ebrary, Inc. |
Други автори: | Davidson, Chris. |
Формат: | Електронен |
Език: | English |
Публикувано: |
Burlington, Vt. :
Gower,
2011.
|
Предмети: | |
Онлайн достъп: |
An electronic book accessible through the World Wide Web; click to view |
Съдържание:
- Introduction : principles and values of transactional analysis
- Context of people at work
- The basis of communication
- Getting to be an effective communicator
- Recognition
- Agreeing the way forward
- Extending our styles repertoire
- Ignoring realities : awareness and discounting
- The games we play
- Telling the story
- The relationship between individuals and the organization
- Integrative leadership
- Culture
- Bullying
- Stress and life balance
- Concepts for thriving
- Countering anger & conflict
- Conclusion.