Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
Основен автор: | Blunt, Carolyn. |
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Други автори: | Hill-Wilson, Martin., Ward, Andrew. |
Формат: | Електронна книга |
Език: | English |
Публикувано: |
Chichester, England :
Wiley,
2013.
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Предмети: | |
Онлайн достъп: |
An electronic book accessible through the World Wide Web; click to view |
Подобни документи: |
Print version::
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation. |
Описание на библ. документ: |
Includes index. |
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Физически характеристики: |
1 online resource (252 pages) : illustrations |
ISBN: |
9781118770566 (e-book) 9781118662656 (e-book) |