Managing the customer experience : a measurement-based approach /
| Основен автор: | Wilburn, Morris, 1953- (Author) |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2006.
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| Предмети: | |
| Онлайн достъп: |
An electronic book accessible through the World Wide Web; click to view |
| Подобни документи: |
Print version::
Managing the customer experience : a measurement-based approach. |
| Физически характеристики: |
1 online resource (128 pages) : illustrations, tables |
|---|---|
| Библиография: |
Includes bibliographical references and index. |