People risk management : a practical approach to managing the human factors that could harm your business /
"The collapse of major corporations during the global financial crisis, major accidents, and strategic mistakes resulting from mismanagement, have highlighted the crucial role that bad decision making has in creating disasters. People are at the core of corporate success and failure. Researcher...
| Основен автор: | Blacker, Keith. |
|---|---|
| Други автори: | McConnell, Patrick |
| Формат: | Книга |
| Език: | English |
| Публикувано: |
Philadelphia, PA :
Kogan Page,
2015.
|
| Издание: | 1st Edition. |
| Предмети: |
Съдържание:
- Machine generated contents note: 01 People Risk in context
- 1.1 A quiet revolution in decision-making
- 1.2 The Global Financial Crisis
- 1.3 Failure to challenge
- 1.4 What is People Risk?
- 1.5 Structure of the book
- 1.6 Audience
- Notes02 Definition and models of People Risk
- 2.1 Introduction
- what is People Risk?
- 2.2 An example of People Risk Management
- 2.3 Definition of People Risk
- 2.4 Models of People Risk
- 2.5 The People Risk Triangle
- Notes03 The human dimension of People Risk
- 3.1 Decision-making
- 3.2 Cognitive biases
- 3.3 Heuristics
- 3.4 Conflicts of interest
- 3.5 Systems of human decision-making
- 3.6 A hypothetical example
- Notes04 Case studies in People Risk
- 4.1 Summary of cases
- 4.2 The 4Is Model
- 4.3 Incidents
- 4.4 Individuals
- 4.5 Institutions
- 4.6 Industry
- 4.7 Lessons to be learned from the cases studied
- Notes05 People Risk Management Framework
- 5.1 Risk Management
- 5.2 People and other risks
- 5.3 People Risks in the Risk Management Framework
- 5.4 Internal and External People Risks
- 5.5 People Risk and Conduct Risk
- 5.6 People Mapping
- 5.7 Identifying and assessing People Risks
- 5.8 Escalation of People Risks
- 5.9 Appetite for People Risk
- Notes06 People Risk in the boardroom
- 6.1 Board governance and maturity
- 6.2 Boardroom dynamics
- 6.3 The role of the Chairperson
- 6.4 The role of the CEO
- 6.5 The warning signs
- 6.6 Monitoring board behaviour
- 6.7 What are the main People Risks in the boardroom?
- 6.8 Managing People Risk in the boardroom
- Notes07 The influence of organizational culture
- 7.1 Culture in context
- 7.2 Understanding risk culture
- 7.3 Embedding a risk culture
- 7.4 Values
- 7.5 Trust
- 7.6 Example of risk culture and values in action
- managing Health and Safety
- Notes08 Roles and responsibilities
- 8.1 The Three Lines of Defence model
- 8.2 People Risk mitigation
- 8.3 Clarifying responsibilities in the lines of defence
- 8.4 High Reliability Organizations
- 8.5 The crucial role of Human Resources (HR)
- 8.6 Human Resources Risk Management
- 8.7 The Assurance functions
- 8.8 Auditing corporate culture
- 8.9 Values audit
- Notes09 Improving decision-making
- 9.1 Making the Invisible Visible
- 9.2 Improving individual decision-making
- 9.3 Decision-making process
- 9.4 Checklists and decision-making
- Notes10 Personal responsibility
- 10.1 Codes of Conduct
- 10.2 Personal responsibilities
- 10.3 Job Descriptions
- 10.4 Individual Interactions
- 10.5 Personalized Codes of Conduct
- Notes11 Conclusion
- 11.1 Lessons learned
- 11.2 Regulation of People Risk
- 11.3 Starting the journey
- 11.4 What will success look like?
- 11.5 The imperative for change
- NotesGlossary of terms and abbreviations
- References
- Index.