Power and politeness in the workplace : a sociolinguistic analysis of talk at work /
Drawing on a large and varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. The authors also researched the less obvious types of workplace...
| Основни автори: | Holmes, Janet, 1947- (Author), Stubbe, Maria, (Author) |
|---|---|
| Формат: | Книга |
| Език: | English |
| Публикувано: |
Abingdon, Oxon ; New York, NY :
Routledge,
2015.
|
| Издание: | Second edition. |
| Серия: |
Routledge linguistics classics.
|
| Предмети: |
Съдържание:
- Power, politeness and the workplace context
- Power, politeness and context
- Power
- Politeness
- Context
- The Wellington Language in the workplace project
- Brief outline of content of the book
- Notes
- From office to production line: constructing a corpus of workplace data
- Designing a method of collecting workplace data
- Collecting the data
- Conclusion
- Notes
- Getting things done at work
- Being direct downwards
- Mitigation and management between equals
- Getting the boss to cooperate: requests and indirectives
- Hints
- Conclusion
- Notes
- Workplace meetings
- Introduction
- Types of meetings
- How are meetings structured?
- Managing interaction in meetings
- Doing power and politeness in meetings: two case studies
- Conclusion
- Notes
- Small talk and social chat at work
- The distribution of social talk in the workplace
- Social functions of non-task-oriented talk at work
- Conclusion
- Notes
- Humour in the workplace
- Functions of humour in the workplace
- Humour and workplace culture
- Conclusion
- Notes
- Miscommunication and problematic talk at work
- Miscommunication
- Negotiating with the boss
- Negotiating 'downwards'
- Problems, power and partnership
- Conclusion
- Notes
- Conclusion: some implicatioins and applications
- Introduction
- Getting integrated at work
- Reflection as a learning strategy for the workplace
- Conclusion
- Notes.