International Multi-Unit Leadership : Developing Local Leaders in International Multi-Site Operations /
Building on the author's earlier book, Effective Multi-Unit Leadership, this book has a cross-border perspective on leading from the middle in international subsidiaries that are committing significant capital to land-based multi-unit infrastructures. It captures the zeitgeist of internationali...
| Основен автор: | Edger, Chris. |
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| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Farnham, Surrey :
Gower,
[2013]
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| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=608875 |
| Подобни документи: |
Print version::
International multi-unit leadership |
| Резюме: |
Building on the author's earlier book, Effective Multi-Unit Leadership, this book has a cross-border perspective on leading from the middle in international subsidiaries that are committing significant capital to land-based multi-unit infrastructures. It captures the zeitgeist of internationalizing hospitality, retail, service and leisure organizations facing challenges in relation to multi-channel/smart technology spread, divergent national cultures and emergent, imitative local competition. It also addresses the conundrum that most subsidiary multi-unit leaders (regional, area and district managers) face, generating commitment amongst their unit managers and team members, whilst coping with their firm's country of origin-based control and change agendas. Continuing the themes that emerged in his earlier book, particularly around how multi-unit leaders (MULs) and directors are expected to expedite a number of competing and contradictory functions, the author finds that in subsidiary-based international situations, complexity and ambiguity escalates due to 'distance decay' and the level of internal and external contextual turbulence. Based on exemplary case studies the author examines how high-performance MULs manage paradox and ambiguity within an international context and how organizations can deliver local effectiveness within a strategic framework determined by a policy-making centre hundreds or thousands of miles away. This book will appeal to managers within international multi-unit enterprises, service directors wishing to train and coach others, students on any of the increasing number of multi-unit management programmes being run in business schools, and academics with an interest internationalizing service-based enterprises. |
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| Физически характеристики: |
1 online resource. |
| Библиография: |
Includes bibliographical references and index. |
| ISBN: |
9781409460718 1409460711 140946072X 9781409460725 |