Sustaining knock your socks off service /
Customer service programs are easy to initiate - thousands of companies start them every year, only to see their efforts falter after the first three months. So how do you keep service momentum going once basic training's over and your employees are sitting comfortably back behind their desks?...
| Основен автор: | Connellan, Thomas K., 1942- |
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| Други автори: | Zemke, Ron. |
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
New York :
Amacom,
℗♭1993.
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| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16213 |
| Подобни документи: |
Print version::
Sustaining knock your socks off service. |
| Онлайн достъп от Библиотека ”Паница” на Американския университет в България: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16213 |
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| Провери в Paniza Library, AUBG | Сигнатура: |
HF5415.5 .C66 1993eb |
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