Improving government performance : an owner's manual /
Основен автор: | DiIulio, John J., Jr., 1958- |
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Други автори: | Garvey, Gerald, 1935-2000., Kettl, Donald F. |
Формат: | Електронна книга |
Език: | English |
Публикувано: |
Washington, D.C. :
Brookings Institution,
℗♭1993.
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Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=48822 |
Подобни документи: |
Print version::
Improving government performance. |
Съдържание:
- Introduction: Two Metaphors of Reform
- Invention and Evolution
- Thinking beyond the Rhetoric of Reform
- The National Performance Review
- An Incremental, Evolutionary, Experimental Process
- Some Lessons
- and Some Temptations
- The Evolution of the Federal Bureaucracy
- A Pattern of Agency-by-Agency Growth
- Functional Specialization and Boundary Problems
- The Contemporary Critique of Bureaucracy
- The Risks of Bureaucratic Discretion
- Controlling Discretion through Executive and Legislative Means
- Controlling Discretion through Internal Procedures
- Worker Quality and Motivation
- Three Special Concerns
- The Federal Government's Responsibilities
- Dividing the Job
- Reforming the Federal Procurement System
- Remaking the General Services Administration
- Revitalizing Federalism
- Rebuilding Government Capacity
- Smarter, Not Bigger, Government
- Strengthening Financial Management
- Upgrading Technology
- Performance Budgeting
- Serving Customers and Total Quality Management
- Streamlining the Bureaucracy
- Improving Middle Management
- Reducing the Number of Midlevel Political Appointees
- Consolidating Anachronistic Field Systems
- Reinstating the President's Reorganization Authority
- Coping at the Boundaries
- The Most Important Boundary of All
- Deregulating the Civil Service
- Modernizing the Service in an Era of Proxy Government
- Attracting and Keeping the Best
- Remaking the Office of Personnel Management
- Cultivating a Culture of Performance
- Culture and Institutional Leadership.