Съдържание:
  • 1. Computerising the tools of government? : the spread of information technology
  • 2. Innovation, expenditure and control : governmental responses to information technology
  • 3. Computerisation in the UK Benefits Agency
  • 4. Systems modernisation in the US Social Security Administration
  • 5. Computerisation in the US Internal Revenue Service
  • 6. Computerisation in the UK Inland Revenue
  • 7. New players : government contracting of information technology
  • 8. The ambiguous essence of the state of the future.