Корично изображение Електронна книга

Class acts : service and inequality in luxury hotels /

Going behind the scenes in two urban luxury hotels, this study gives a picture of the workers who care for and cater to wealthy guests by providing seemingly unlimited personal attention. Drawing on interviews and ethnographic research in a range of hotel jobs, it analyses what exactly luxury servic...

Пълно описание

Основен автор: Sherman, Rachel, 1970-
Формат: Електронна книга
Език: English
Публикувано: Berkeley : University of California Press, ℗♭2007.
Предмети:
Hospitality industry > Customer services > United States.
Hotel management > United States.
Luxuries > Social aspects > United States.
Social classes > United States.
BUSINESS & ECONOMICS > Small Business.
POLITICAL SCIENCE > Labor & Industrial Relations.
Hospitality industry > Customer services.
Hotel management.
Luxuries > Social aspects.
SOCIAL CLASSES.
United States > .
Electronic books.
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=179137
Подобни документи: Print version:: Class acts.
Онлайн достъп от Библиотека ”Паница” на Американския университет в България:

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=179137
Провери в Paniza Library, AUBG Сигнатура: TX911.3.C8 S54 2007eb

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