Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children /
How would you feel if you visited your financial planners office and saw past-due credit card notices on their desk? Would you trust an auto mechanic whose car backfires and produces black smoke? A dentist with bad teeth? A banker in shabby clothes? An interior designer whose offices are a shambles?...
Основен автор: | Betz, Charles T. |
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Формат: | Електронна книга |
Език: | English |
Публикувано: |
Amsterdam ; Boston :
Elsevier/Morgan Kaufmann,
℗♭2007.
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Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=196160 |
Подобни документи: |
Print version::
Architecture and patterns for IT service management, resource planning, and governance. |
Съдържание:
- Part I: The IT Value Chain
- Chapter 1: Introduction: Shoes for the Cobblers Child
- Chapter 2: The IT Value Chain: a process foundation
- Part II: Supporting the IT value chain
- Chapter 3: A supporting data architecture
- Chapter 4: A supporting systems architecture
- Chapter 5: Patterns for IT Enablement
- Part III: Conclusion
- Chapter 6: Epilog
- Appendix A: Architecture methodology used in this book
- Appendix B: Some thoughts on the professionalization of enterprise IT
- Appendix C: IT Professional Organizations.