Корично изображение Електронна книга

Functionality, intentionality and morality /

Автор-организации: International Conference on Emotions and Organizational Life Atlanta, Ga.)
Други автори: Hartel, Charmine E. J., 1959-, Ashkanasy, Neal M., 1945-, Zerbe, W. J.
Формат: Електронна книга
Език: English
Публикувано: Amsterdam ; Oxford : Elsevier/JAI, 2007.
Серия: Research on emotion in organizations ; v. 3.
Предмети:
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=196042
Подобни документи: Print version:: Functionality, intentionality and morality.
Съдържание:
  • The end of expressionism : a conditional approach to bounded emotionality in organizations / Claire E. Ashton-James
  • Leveraging emotions in value management of brands and products / Leslie J. Harrington
  • The intentional use of service recovery strategies to influence consumer emotion, cognition and behavior / Dominique A. Keeffe, Rebekah Russell-Bennett, Alastair Tombs
  • Leading with a smile : the influence of managers' leadership behavior on the emotional experience of employees and customers / Ronit Kark, Hana Medler-Liraz
  • Emotion management in cross-cultural perspective : 'smile training' in Japanese and North American service organizations / Aviad E. Raz, Anat Rafaeli
  • Incorporation of emotional labor in the demand-control-support model : the relation with emotional exhaustion and personal accomplishment in nurses / Ga‚erard Ne€aring, Annemarie van Droffelaar
  • Building a climate of trust during organizational change : the mediating role of justice perceptions and emotion / Nell Kimberley, Charmine E.J. He€artel
  • Emotional capital in caring work / Tuija Virkki
  • How 'bad apples' spoil the bunch : faultlines, emotional levers, and exclusion in the workplace / Charmine E.J. He€artel, Debra Panipucci
  • The use, overuse, and misuse of affect, mood, and emotion in organizational research / Va‚eronique Tran
  • Investigating the emotional basis of charismatic leadership : the role of leaders positive mood and emotional intelligence / Frank Walter, Heike Bruch
  • Team emotion recognition accuracy and team performance / Hillary Anger Elfenbein, Jeffrey T. Polzer, Nalini Ambady
  • Overview : functionality, intentionality and morality / Charmine E.J. He€artel, Neal M. Ashkanasy, Wilfred J. Zerbe.