Service user involvement : reaching the hard to reach in supported housing /
Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority eth...
Основен автор: | Brafield, Helen, 1966- |
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Други автори: | Eckersley, Terry, 1961- |
Формат: | Електронна книга |
Език: | English |
Публикувано: |
London ; Philadelphia :
Jessica Kingsley Publishers,
2008.
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Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=236272 |
Подобни документи: |
Print version::
Service user involvement. |
Съдържание:
- Introduction
- Models of service user participation
- The ROCC research project
- Barriers and enablers to effective service user consultation
- Methods that enable client consultation
- A two-tier model for consultation for strategic planning
- The Young Men's Christian Association (YMCA)
- The way ahead
- Devising your own consultation strategy
- Appendix A: Questionnaire for providers
- Appendix B: Values statement
- Appendix C: Calculating the cost of client consultation.