Корично изображение Електронна книга

Service user involvement : reaching the hard to reach in supported housing /

Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority eth...

Пълно описание

Основен автор: Brafield, Helen, 1966-
Други автори: Eckersley, Terry, 1961-
Формат: Електронна книга
Език: English
Публикувано: London ; Philadelphia : Jessica Kingsley Publishers, 2008.
Предмети:
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=236272
Подобни документи: Print version:: Service user involvement.
Съдържание:
  • Introduction
  • Models of service user participation
  • The ROCC research project
  • Barriers and enablers to effective service user consultation
  • Methods that enable client consultation
  • A two-tier model for consultation for strategic planning
  • The Young Men's Christian Association (YMCA)
  • The way ahead
  • Devising your own consultation strategy
  • Appendix A: Questionnaire for providers
  • Appendix B: Values statement
  • Appendix C: Calculating the cost of client consultation.