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Quality management : a new era /

This volume covers the most current theories and practices in Quality Management and Six Sigma. Successful application of Quality Management and Six Sigma has been reported in a number of scenarios including computer software, manufacturing, supply chain management, customer relationship management,...

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Основен автор: Chan, Jimmy S. F.
Автор-организации: International Conference on Quality Management and Six Sigma
Други автори: Kwan, Reggie., Wong, Eric K. C.
Формат: Електронна книга
Език: English
Публикувано: Singapore : World Scientific, ℗♭2005.
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Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=514786
Подобни документи: Print version:: Quality Management : A New Era.
Съдържание:
  • Message from the Editors; Contents; PART ONE Six Sigma Overview; 1. Six Sigma in the New Era of Quality Management; 2. Using Statistical Software to Accelerate Six Sigma; PART TWO Strategies and Models; 3. Organizational Excellence Strategies and Key Performance Results; 4. A Roadmap to Good Manufacturing Practice; 5. Strategic Revitalization of Student Counseling through Six Sigma; PART THREE SMEs; 6. A Six Sigma Implementation Plan for SMEs; 7. Integrated Management System Facilitates Quality Improvement in Small and Medium Sized Enterprises.
  • 8. Strategic Implementation of Six Sigma through Readiness Assessment in Chinese Enterprise: Case StudiesPART FOUR Supply Chain; 9. A Self-Assessment Model on Supply Chain Management: Analytic Hierarchy Process (AHP) Approach; 10. A Six Sigma Based Benchmarking Framework for Maintenance Logistic Provider; 11. Organizational Learning through International Sub-contracting with Multinational Integrators; PART FIVE Software Quality; 12. Quality Management in Software Engineering; 13. Applying Six Sigma to Software Quality Management; 14. Software Maintenance Quality Management Policy Model.
  • PART SIX Performance Evaluation and Maintenance15. Damage Mechanics and Fracture Mechanics in Maintenance Engineering; 16. An Innovative Aviation Customer-Supplier Relationship Model.