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The Bureaucrat and the Poor : Encounters in French Welfare Offices.

Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realis...

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Формат: Електронна книга
Език: English
Публикувано: Ashgate Gower 2010.
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