Telephone skills that satisfy customers : unleash the full potential of the telephone /
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a c...
| Основен автор: | Conlow, Rick. |
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| Други автори: | Watsabaugh, Doug. |
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
[Rochester, N.Y.] :
Axzo Press,
℗♭2009.
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| Серия: |
Fifty-Minute series.
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| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383355 |
| Подобни документи: |
Print version::
Telephone skills that satisfy customers. |
| Резюме: |
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take the phone for granted. But with all the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment on the phone to lose a customer forever. Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers. |
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| Физически характеристики: |
1 online resource (ii, 108 pages) : illustrations. |
| Библиография: |
Includes bibliographical references. |
| ISBN: |
9781426031250 1426031254 |