25 reproducible activities for customer service excellence /
Training Objectives: Provide opportunities for individuals to try out new skills without cost to either the organization or the individual; Provide training in areas that can only be developed by practice; Obtain feedback from observers to aid personal development; Enable participants to test their...
Основен автор: | Garber, Peter R. |
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Формат: | Електронна книга |
Език: | English |
Публикувано: |
Amherst, MA :
HRD Press,
℗♭2005.
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Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=320190 |
Подобни документи: |
Print version::
25 reproducible activities for customer service excellence. |
Онлайн достъп от Библиотека ”Паница” на Американския университет в България: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=320190 |
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Провери в Paniza Library, AUBG | Сигнатура: |
HF5415.5 .G37 2005 |
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