The First-Time Manager.
What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the...
| Основен автор: | Belker, Loren B. |
|---|---|
| Други автори: | McCormick, Jim., Topchik, Gary S. |
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
New York :
Amacom,
2012.
|
| Издание: | 6th ed. |
| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=430389 |
| Подобни документи: |
Print version::
First-Time Manager. |
Съдържание:
- Preface to the Sixth Edition; Acknowledgments; Introduction; PART ONE: SO YOU'RE GOING TO MANAGE PEOPLE; 1. The Road to Management; 2. Starting Out; 3. Building Trust and Confidence; 4. Show Your Appreciation; 5. Being an Active Listener; 6. The New Manager's Job and Pitfalls to Avoid; 7. Dealing with Your Superiors; 8. Choosing a Managerial Style of Your Own; PART TWO: TACKLING YOUR NEW DUTIES; 9. Building a Team Dynamic; 10. Managing Problem Employees; 11. Hiring and Interviewing; 12. Training Team Members; 13. Managing Change: Dealing with Resistance.
- 14. Disciplining the Employee15. ''Oh My God! I Can't Fire Anyone!''; 16. Having a Legal Awareness; PART THREE: WORKING WITH PEOPLE, BUILDING RELATIONSHIPS, AND MANAGING RISKS; 17. No Secrets; 18. The Human Resources Department; 19. The Current State of Loyalty; 20. Is There Such a Thing as Motivation?; 21. Understanding Risk Inclination; 22. Encouraging Initiative and Innovation; 23. Improving Outcomes; 24. The Generation Gap; PART FOUR: JOB DESCRIPTIONS, PERFORMANCE APPRAISALS, AND SALARY ADMINISTRATION; 25. Writing Job Descriptions; 26. Doing Performance Appraisals.
- 27. Salary AdministrationPART FIVE: IMPROVING AND DEVELOPING YOURSELF; 28. Having Emotional Intelligence; 29. Developing a Positive Self-Image; 30. Managing Your Own Time; 31. The Written Word; 32. The Grapevine; 33. Your Best Friend: Delegation; 34. A Sense of Humor; 35. Managing, Participating in, and Leading Meetings; 36. Taking Center Stage: The Role of Public Speaking in Your Career; PART SIX: THE COMPLETE PERSON; 37. Coping with Stress; 38. Having Balance in Your Life; 39. A Touch of Class; Conclusion; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y.