Communication skills for midwives challenges in every day practice /
"This new skills book will help trainee and newly qualified midwives to face the various communication challenges they will encounter effectively and with confidence."--Publisher.
Основен автор: | England, Carole. |
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Други автори: | Morgan, Ransolina. |
Формат: | Електронен |
Език: | English |
Публикувано: |
Maidenhead :
Open University Press,
2012.
|
Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=474578 |
Подобни документи: |
Допълнителен носител:
Communication skills for midwives. |
Съдържание:
- Machine generated contents note: Non-verbal communication
- How to use this book
- Scope and aims of the book
- References
- Outline of the book
- 1.Communication challenges in maintaining professional behaviour
- Introduction
- Use of humour
- Chapter aims
- Inappropriate self-disclosure
- The professional midwife
- Being a role model
- Quality written records and care plans
- Legal issues
- Conclusion
- Handover, verbal descriptions, and stereotyping
- Summary of key points
- References
- Oral reporting and pronunciation of clinical words
- Useful websites
- 2.Communication challenges in negotiating with others in multi-professional/disciplinary teams and agencies
- Introduction
- Appraisal
- Chapter aims
- Support
- The culture of the National Health Service in midwifery
- Conclusion
- Summary of key points
- Leadership and management skills
- References
- Team psychology
- Useful websites
- Conflict management
- Glossary.
- Contents note continued: 3.Communication challenges in the student
- mentor relationship
- Introduction
- How student and mentor can work together when the student is struggling to pass her assessments
- Chapter aims
- Meeting your mentor on the first clinical placement
- Conclusion
- Providing and receiving constructive feedback
- Summary of key points
- References
- Some suggestions for providing skilled feedback
- Glossary
- The effect of students' ability on the student
- mentor relationship
- 4.Communication challenges in working with minority groups
- Introduction
- Chapter aims
- Communicating with women and their families from different cultural backgrounds
- Working with women who are living outside their dominant culture
- Meeting people from different cultures for the first time
- Non-verbal features of communication in various cultures
- Cultural influences on paralinguistic features of language.
- Contents note continued: When English is not understood or spoken by the woman
- Working with women who are culturally different through disability
- Cultural challenges when the woman herself is a healthcare professional
- Conclusion
- Summary of key points
- References
- Useful websites
- Glossary
- 5.Communication challenges in breaking significant news
- Introduction
- Chapter aims
- How does neutral news become significant or bad news?
- The breaking news process
- Special considerations in breaking significant news
- Breaking significant news in different clinical contexts
- Conclusion
- Summary of key points
- References
- 6.Communication challenges associated with loss and bereavement
- Introduction
- Chapter aims
- The loneliness of early pregnancy loss (miscarriage)
- Pregnancy after an early pregnancy loss
- The unpredictable nature of grief and its effects
- The impact of culture on loss
- The skill of absolute listening
- Conclusion.
- Contents note continued: Summary of key points
- References
- Useful websites
- 7.Communication challenges in acute clinical situations
- Introduction
- Chapter aims
- The acute clinical situation that is not an emergency
- The acute clinical situation that is an emergency
- Resuscitation of the baby at birth
- When a poorly managed interaction becomes an acute clinical situation
- How different groups react and respond to acute clinical situations
- Conclusion
- References
- 8.Communication challenges around domestic abuse
- Introduction
- Chapter aims
- Professional response
- The midwife's role in domestic abuse
- Types of abuse
- Recognition of abuse
- Effects of domestic abuse on women
- Why midwives find domestic abuse difficult to handle
- Domestic abuse and children
- Disclosure of abuse
- Possible communication problems
- Conclusion
- Summary of key points
- References
- Further reading
- Useful websites
- Glossary.