Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in...
| Основни автори: | Baiocchi, Dave, (Author), Fox, D. Steven, (Author) |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Santa Monica, CA :
Rand Corporation,
[2013]
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| Серия: |
Rand Corporation monograph series.
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| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=646992 |
| Подобни документи: |
Print version::
Surprise! |
Съдържание:
- Introduction
- Why study surprise?
- Research objective, definitions, and initial conceptual models
- Research hypotheses
- Research method
- What strategies are common across professions?
- How does the level of environmental chaos affect practitioners' responses to surprise?
- How do strategists differ from tacticians in dealing with surprise?
- Surprise as an opportunity
- Helpful lessons from specific professions
- Key observations and their implications.