Beyond the ultimate question : a systematic approach to improve customer loyalty /
| Основен автор: | Hayes, Bob E., 1963- (Author) |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
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| Предмети: | |
| Онлайн достъп: |
An electronic book accessible through the World Wide Web; click to view |
| Подобни документи: |
Print version::
Beyond the ultimate question : a systematic approach to improve customer loyalty. |
| Физически характеристики: |
1 online resource (432 pages) : illustrations |
|---|---|
| Библиография: |
Includes bibliographical references and index. |
| ISBN: |
9780873897723 (e-book) |