Корично изображение Електронна книга

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /

Основен автор: Allen, Danica R., 1959- (Author)
Автор-организации: American Society for Quality.
Формат: Електронна книга
Език: English
Публикувано: Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Предмети:
Consumer satisfaction > Research.
Customer loyalty > Research.
Customer services > Quality control > Research.
Customer services > Management > Research.
Marketing research > Management.
Electronic books.
Онлайн достъп: An electronic book accessible through the World Wide Web; click to view
Подобни документи: Print version:: Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations.
Физически характеристики: 1 online resource (264 pages) : illustrations
Библиография: Includes bibliographical references and index.

Подобни библ. документи