Съдържание: Patient satisfaction :

Електронна книга

Основен автор:	Press, Irwin.
Формат:	Електронна книга
Език:	English
Публикувано:	Chicago, IL : Health Administration Press, ℗♭2006.
Издание:	2nd ed.
Серия:	Management series (Ann Arbor, Mich.)
Предмети:	Patient satisfaction. Physician and patient. Medical care > Quality control. Patient Satisfaction. Physician-Patient Relations. Patients > Satisfaction. Relations medecin-patient. Soins medicaux > Qualite > Controle. MEDICAL > Administration. MEDICAL > Practice Management & Reimbursement. Electronic books.
Онлайн достъп:	http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=147541
Подобни документи:	Print version:: Patient satisfaction.

Съдържание:

Machine generated contents note: 1. Justifying the effort : patient satisfaction and the quality of care
2. Justifying the effort : patient satisfaction and organizational effectiveness
3. The basics of patient satisfaction
4. Digging deeper : patient versus clinical cultures
5. Dealing with cultural diversity
6. From theory to method : using your survey data effectively
7. Mining the data for insights
8. From data to action
9. From action to satisfaction
creating a culture, not just a program
10. Fifty nifty ideas for improving patient satisfaction / Mary Malone
11. The emergency department : a special case.