Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /
Основен автор: | Stone, Florence M. |
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Формат: | Електронна книга |
Език: | English |
Публикувано: |
New York :
American Management Association,
℗♭2007.
|
Издание: | 2nd ed. |
Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=181411 |
Подобни документи: |
Print version::
Coaching, counseling & mentoring. |
Съдържание:
- Introduction : three ways to develop high-performance employees
- Your role as a coach
- Coaching as an ongoing responsibility
- Let's talk : "should I say that?"
- Coaching traps and problems
- Why counsel troublesome people?
- How to turn around problem employees and employees with problems
- Let's talk : specific counseling sessions
- Counseling dilemmas : traps and pitfalls to avoid
- What mentoring can do to help high achievers- and you
- Mentor as a role model, broker, advocate, and career counselor
- Let's talk : face-to-face and e-conversations
- Mentoring traps to avoid
- Epilogue : your role as a leader.