Корично изображение Електронна книга

Delivering knock your socks off service /

Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. This book takes these winn...

Пълно описание

Основни автори: Zemke, Ron., Williamson, Bobette Hayes. (Author)
Автор-организации: Performance Research Associates.
Формат: Електронна книга
Език: English
Публикувано: New York, N.Y. : American Management Association, ℗♭2001.
Предмети:
Customer services > Problems, exercises, etc.
Customer services > Examinations, questions, etc.
BUSINESS & ECONOMICS > Customer Relations.
Customer services.
Electronic books.
Examinations.
Problems and exercises.
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=387627
Подобни документи: Print version:: Delivering knock your socks off service.
Онлайн достъп от Библиотека ”Паница” на Американския университет в България:

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=387627
Провери в Paniza Library, AUBG Сигнатура: HF5415.5 .Z46 2001b

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