Helping : how to offer, give, and receive help /
"Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How c...
| Основен автор: | Schein, Edgar H. |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
San Francisco, CA :
Berrett-Koehler,
℗♭2009.
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| Серия: |
BK business book.
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| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=290818 |
Съдържание:
- What is help?
- Economics and theater : the essence of relationships
- The inequalities and ambiguities of the helping relationship
- Helping as theater : three kinds of helping roles
- Humble inquiry : the key to building and maintaining the helping relationship
- Applying the inquiry process
- Teamwork as perpetual reciprocal helping
- Helping leaders and organizational clients
- Principles and tips.