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Assertiveness skills

Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience). A good definition of assertiveness is...

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Main Author: Alessandra, Anthony J.
Format: Electronic
Language: English
Published: [Place of publication not identified] : Team Publications & Worldwide Center for Organizational Development, 2006, ℗♭2004.
Edition: 2nd ed.
Series: Rapid skill-builder.
Subjects:
Online Access: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=484870
Related Items: Print version:: Assertiveness skills.