Подобни библ. документи

• Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
  от: Blunt, Carolyn.
  Публикувано: (2013)
• Managing the customer experience : a measurement-based approach /
  от: Wilburn, Morris, 1953-
  Публикувано: (2006)
• ValueSpace winning the battle for market leadership : lessons from the world's most admired companies /
  от: Mittal, Banwari.
  Публикувано: (2001)
• Customer loyalty, retention, and customer relationship management
  Публикувано: (2006)
• Analysis of cultural differences and their effects on marketing products in the United States of America and Germany a cultural approach to marketing using Edward T. Hall and Geert Hofstede /
  от: Boeing, Matthias.
  Публикувано: (2013)