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Likeable business : why today's consumers demand more and how leaders can deliver /

Lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. This book helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: listening, authenticity, transparency, adapta...

Пълно описание

Основен автор: Kerpen, Dave.
Формат: Книга
Език: English
Публикувано: New York : McGraw-Hill, c2013.
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Резюме: Lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. This book helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: listening, authenticity, transparency, adaptability, simplicity, and gratefulness.
Описание на библ. документ: Includes index.
Физически характеристики: xiv, 220 p. : ill. ; 23 cm.
Библиография: Includes bibliographical references and index.
ISBN: 9780071800471 (pbk. : alk. paper)
0071800476 (alk. paper)
9780071813730 (hc.)
007181373X (hc.)