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Customer-centric marketing strategies : tools for building organizational performance /

"This book provides a conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts with a goal to improve the organization's financial and marketing performance"--Provided by publisher.

Други автори: Kaufmann, Hans Ruediger, 1958-, Panni, Mohammad Fateh Ali Khan, 1981-
Формат: Книга
Език: English
Публикувано: Hershey, PA : Business Science Reference, c2013.
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Резюме: "This book provides a conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts with a goal to improve the organization's financial and marketing performance"--Provided by publisher.
Физически характеристики: xxx, 643 p. : ill. ; 30 cm.
Библиография: Includes bibliographical references (p. 550-626) and index.
ISBN: 9781466625242
1466625244
9781466625259 (ebook)
1466625252 (ebook)
9781466625266 (print & perpetual access)
1466625260 (print & perpetual access)