Superior customer satisfaction and loyalty : engaging customers to drive performance /
| Основен автор: | Goldstein, Sheldon D., (Author) |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
|
| Предмети: | |
| Онлайн достъп: |
An electronic book accessible through the World Wide Web; click to view |
| Подобни документи: |
Print version::
Superior customer satisfaction and loyalty : engaging customers to drive performance. |
| Физически характеристики: |
1 online resource (136 pages) : illustrations |
|---|---|
| Библиография: |
Includes bibliographical references and index. |
| ISBN: |
9780873897754 (e-book) |