Get what you want : an industry insider shows you how to make good complaints, fix bad service and convince companies that you're right /
Don't accept shoddy goods or bad service! The author, who brings to his readers more than three decades of experience and consulting in the customer service field, addresses the other side of the counter the customer. He offers long-suffering consumers key tips on how to make effective complain...
| Основен автор: | Burke, Jack. |
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| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Los Angeles, CA :
Silver Lake,
2005.
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| Издание: | 1st ed. |
| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135594 |
| Подобни документи: |
Print version::
Get What You Want : An Industry Insider Shows You How to Make Good Complaints, Fax Bad Servcie and Convince Companies that You're Right. |
| Онлайн достъп от Библиотека ”Паница” на Американския университет в България: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135594 |
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| Провери в Paniza Library, AUBG | Сигнатура: |
HF5415.52 .B87 2005eb |
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