Корично изображение Електронна книга

The virtual customer : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting Saƒo Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e servicʹos de informacʹaƒo e bibliotecas ; Reuniaƒo Satelite Saƒo Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour ameliorer le service a€ la cliente€le dans les bibliothe€ques et services d'information ; Colloque Satellite, Saƒo Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunion Satelite Saƒo Paulo, Brasil, August 18-20, 2004 /

Автор-организации: IFLA Satellite Meeting Saƒo Paulo, Brasil)
Други автори: Ferreira, Sueli Mara Soares Pinto., Savard, Rejean, 1950-
Формат: Електронна книга
Език: English
Portuguese
Spanish
French
Публикувано: Mu˜nchen : Saur, 2005.
Серия: IFLA publications ; 117.
Предмети:
Libraries > Public relations > Congresses.
Customer relations > Management > Congresses.
Information services > Marketing > Congresses.
Internet access for library users > Congresses.
Bibliothe€ques > Relations publiques > Congre€s.
Relations avec la cliente€le > Gestion > Congre€s.
Documentation, Services de > Gestion > Congre€s.
Internet dans les bibliothe€ques > Congre€s.
Bibliothe€ques virtuelles > Congre€s.
Utilisateurs des bibliothe€ques > Congre€s.
Bibliothe€ques > Satisfaction des utilisateurs > Congre€s.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Customer relations > Management.
Information services > Marketing.
Internet access for library users.
Libraries > Public relations.
Inlichtingenwerk (dienstverlening)
Informatiebemiddeling.
Digitale bibliotheken.
Electronic books.
Conference papers and proceedings.
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=259753
Подобни документи: Print version:: Virtual customer.
Онлайн достъп от Библиотека ”Паница” на Американския университет в България:

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=259753
Провери в Paniza Library, AUBG Сигнатура: Z716.3 .I385 2004eb

Подобни библ. документи