Practical IT Service Management : a Concise Guide for Busy Executives.
Practical IT Service Management is a clear, concise and to the point guide to implementing ITservice management (ITSM). It is based on ITILVersion 3, one of the most widely accepted best-practice approaches to ITSM.
Основен автор: | Thejendra, B. S. |
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Формат: | Електронна книга |
Език: | English |
Публикувано: |
Ely :
IT Governance Pub.,
2008.
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Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=391107 |
Резюме: |
Practical IT Service Management is a clear, concise and to the point guide to implementing ITservice management (ITSM). It is based on ITILVersion 3, one of the most widely accepted best-practice approaches to ITSM. |
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Физически характеристики: |
1 online resource (249 pages) |
ISBN: |
9781905356409 1905356404 |