Корично изображение Електронна книга

Implementing service quality based on ISO/IEC 20000 : a management guide.

This step-by-step management guide will benefit all who have a role in the ISO/IEC 20000 implementation and certification process. Written for companies of any size in any location.

Основен автор: Kunas, Michael.
Формат: Електронна книга
Език: English
Публикувано: Ely : IT Governance Pub., 2011.
Предмети:
Information technology > Management > Standards.
Computer service industry > Management > Standards.
International Organization for Standardization.
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
Electronic books.
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=391094
Подобни документи: Print version:: Implementing Service Quality based on ISO/IEC 20000 : A Management Guide.
Онлайн достъп от Библиотека ”Паница” на Американския университет в България:

http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=391094
Провери в Paniza Library, AUBG Сигнатура: HD9696.67.A2 K86 2011
T59 .A1

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