Conflict 101 : a manager's guide to resolving problems so everyone can get back to work /
We all know conflict is unavoidable, especially in the workplace. Whether it's a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it's a manager's role to navigate relationships, and build co...
| Основен автор: | Shearouse, Susan H. |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
New York :
American Management Association,
℗♭2011.
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| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=365832 |
| Подобни документи: |
Print version::
Conflict 101. |
Съдържание:
- pt. 1. Introudction
- pt. 2. Understanding the dynamics of conflict
- pt. 3. Keys to resolving conflict
- pt. 4. Putting it all together.