What customers like about you : adding emotional value for service excellence and competitive advantage /
Publisher Fact Sheet
| Основен автор: | Freemantle, David. |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
London ; Naperville, IL :
Nicholas Brealey Pub.,
1999.
|
| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=78707 |
| Подобни документи: |
Print version::
What customers like about you. |
| Резюме: |
Publisher Fact Sheet Annotation |
|---|---|
| Физически характеристики: |
1 online resource (304 pages) : illustrations |
| Формат: |
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |
| Библиография: |
Includes bibliographical references and index. |
| ISBN: |
0585440476 9780585440477 |