Designing the customer-centric organization : a guide to strategy, structure, and process /
| Основен автор: | Galbraith, Jay R. |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
San Francisco :
Jossey-Bass,
℗♭2005.
|
| Издание: | 1st ed. |
| Серия: |
Jossey-Bass business & management series.
|
| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=131742 |
| Подобни документи: |
Print version::
Designing the customer-centric organization. |
Съдържание:
- Surviving the customer revolution
- Customer-centricity : how much is enough?
- Light-level application
- Medium-level application
- Complete-level application
- Alternate high-level solutions companies
- Designing a customer-centric organization
- Leading through management processes.