Корично изображение Електронна книга

Selling to anyone over the phone /

"Selling over the phone requires more than just reading from a script. This guide shows sales pros what they need to know to dial their way to success."--Resource description page.

Основен автор: Walkup, Renee P., 1957-
Други автори: McKee, Sandra L., 1952-
Формат: Електронна книга
Език: English
Публикувано: New York : AMACOM, American Management Association, ℗♭2011.
Издание: 2nd ed.
Предмети:
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=335674
Подобни документи: Print version:: Selling to anyone over the phone.
Съдържание:
  • Setting up for success
  • Managing time and information for profitability
  • Identifying personality types over the phone
  • Getting gatekeepers to work for you
  • Asking high-value questions
  • Listening and presenting
  • Selling through objections
  • Negotiating the close
  • Using new technology in phone sales
  • Selling to customers from other cultures.