Selling to anyone over the phone /
"Selling over the phone requires more than just reading from a script. This guide shows sales pros what they need to know to dial their way to success."--Resource description page.
Основен автор: | Walkup, Renee P., 1957- |
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Други автори: | McKee, Sandra L., 1952- |
Формат: | Електронна книга |
Език: | English |
Публикувано: |
New York :
AMACOM, American Management Association,
℗♭2011.
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Издание: | 2nd ed. |
Предмети: | |
Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=335674 |
Подобни документи: |
Print version::
Selling to anyone over the phone. |
Съдържание:
- Setting up for success
- Managing time and information for profitability
- Identifying personality types over the phone
- Getting gatekeepers to work for you
- Asking high-value questions
- Listening and presenting
- Selling through objections
- Negotiating the close
- Using new technology in phone sales
- Selling to customers from other cultures.