Корично изображение Електронен

Up your service! insights : true stories of winners and losers in the quest for superior service /

True Stories of Winners and Losers in the Quest for Superior Service. Who wins? Who loses? It?s up to you! BENCHMARK the best service innovations. (Chapter 5: Generating New Ideas) DISCOVER how to keep your customers happy, loyal and buying more. (Chapter 10: Building Up Your Business) Find out who...

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Основен автор: Kaufman, Ron.
Формат: Електронен
Език: English
Публикувано: Singapore : Ron Kaufman, ℗♭2002.
Серия: UP! Your Service New Insights.
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Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=548201
Подобни документи: Print version:: Up your service!