Корично изображение Електронна книга

Evaluating training programs : the four levels /

The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. This book provides a comprehensive guide to Kirkpat...

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Основен автор: Kirkpatrick, Donald L.
Други автори: Kirkpatrick, James D., 1952-
Формат: Електронна книга
Език: English
Публикувано: San Francisco, CA : Berrett-Koehler, ℗♭2006.
Издание: 3rd ed.
Предмети:
Онлайн достъп: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=260710
Подобни документи: Print version:: Evaluating training programs.
Съдържание:
  • Foreword / Merrill C. Anderson
  • Foreword to the third edition / Diederick Stoel
  • Preface
  • Part 1. Concepts, principles, guidelines, and techniques. Chap. 1. Evaluating : part of a ten-step process
  • Chap. 2. Reasons for evaluating
  • Chap. 3. The four levels : an overview
  • Chap. 4. Evaluating reaction
  • Chap. 5. Evaluating learning
  • Chap. 6. Evaluating behavior
  • Chap. 7. Evaluating results
  • Chap. 8. Implementing the four levels
  • Chap. 9. Managing change
  • Chap. 10. Using balanced scorecards to transfer learning to behavior
  • Chap. 11. So how is e-learning different?
  • Part 2. Case studies of implementation. Chap. 12. Developing an effective level 1 reaction form : Duke Energy Corporation
  • Chap. 13. Evaluating a training program for nonexempt employees : First Union National Bank
  • Chap. 14. Evaluating a training program on developing supervisory skills : Management Institute, University of Wisconsin
  • Chap. 15. Evaluating a leadership training program : Gap Inc.
  • Chap. 16. Evaluating a leadership development program : U.S. Geological Survey
  • Chap. 17. Evaluating a leadership development program : Caterpillar, Inc.
  • Chap. 18. Evaluating desktop application courses : Pollak Learning Alliance (Australia)
  • Chap. 19. Evaluating an orientation program for new managers : Canada Revenue Agency, Pacific Region
  • Chap. 20. Evaluating training for an outage management system : PacificCorp
  • Chap. 21. Evaluating a coaching and counseling course : Grupo Iberdrola (Spain)
  • Chap. 22. Evaluating a performance learning model : Defense Acquisition University
  • Chap. 23. Evaluating an information technology skills
  • Chap. 24. Evaluating a performance improvement program : Toyota Motor Sales, U.S.A., Inc.
  • Chap. 25. Evaluating a career development initiative : Innovative Computer, Inc.
  • Chap. 26. Evaluating the four levels by using a new assessment process : Army and Air Force Exchange Service (AAFES)
  • Chap. 27. Evaluating a training program at all four levels : Cisco Systems, Inc.
  • Chap. Index
  • Chap. The authors.