The manager's pocket guide to dealing with conflict /
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent co...
| Основен автор: | Hart, Lois Borland. |
|---|---|
| Формат: | Електронна книга |
| Език: | English |
| Публикувано: |
Amherst, Mass. :
HRD Press,
℗♭1999.
|
| Предмети: | |
| Онлайн достъп: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=320101 |
| Подобни документи: |
Print version::
Manager's pocket guide to dealing with conflict. |
Съдържание:
- Cover
- TOC36;Table of Contents
- Preface
- CH36;146; Because you39;re human44; you39;ll have conflicts
- CH36;246; Naming your conflicts
- CH36;346; How do you react to conflicts63;
- CH36;446; What causes conflicts63;
- CH36;546; You can prevent some conflicts33;
- CH36;646; More ways to resolve your conflicts
- CH36;746; Learning from your conflicts
- Bibliography of resources on conflicts
- IDX36;Index
- About the author
- Last Page.