Pay attention! : how to listen, respond, and profit from customer feedback /
"Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizat...
| Main Author: | Thomas, Ann, 1951- |
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| Other Authors: | Applegate, Jill. |
| Format: | eBook |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
℗♭2010.
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| Subjects: | |
| Online Access: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=319760 |
| Related Items: |
Print record::
Pay attention! |
| Available on the Internet from American University in Bulgaria: |
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=319760 |
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| Check holdings at Paniza Library, AUBG | Call Number: |
HF5415.5 .T46 2010a |
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